We can only deal with complaints about a registered architect’s conduct or competence.
Before completing this form, please make sure that the person you are complaining about
is registered with ARB by searching the Architects Register.
We are unable to investigate complaints about people who are not architects, but we can take action if
they have been describing themselves as one in business or practice. For more information
about this, please see the section Use of the title architect
on our web site. You should complete this form only if your complaint directly concerns a registered architect. For all
other matters, please contact us separately.
Please complete this form as fully as you can. You should also read our information
leaflet, Making a complaint,
as this sets out what we do when we investigate a complaint.
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pages by clicking on the blue and white navigation buttons. You can move directly to any
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If you have questions or require assistance, please contact us by
or telephone us on +44 (0)20 7580 5861.