We can only deal with complaints about a registered architect’s conduct or competence. Before completing this form, please make sure that the person you are complaining about is registered with ARB by searching the Architects Register.


We are unable to investigate complaints about people who are not architects, but we can take action if they have been describing themselves as one in business or practice. For more information about this, please see the section Use of the title architect on our web site. You should complete this form only if your complaint directly concerns a registered architect. For all other matters, please contact us separately.


Please complete this form as fully as you can. You should also read our information leaflet, Making a complaint, as this sets out what we do when we investigate a complaint.


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If you have questions or require assistance, please contact us by email or telephone us on +44 (0)20 7580 5861.


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